Does StandIn arrange the appointment?
No. The appointment must already have been agreed with the property contact.
Answers before booking
Frequently asked questions
The essential answers about appointments, approval, recordings, payment and retention.
Can I live outside the canton?
Yes. The property address in the Canton of St. Gallen is what matters.
Who approves recordings?
The responsible property contact digitally approves access, photos, video with audio and an optional live stream.
Is audio recorded?
Video and live streaming include audio only when it is explicitly approved by the property contact.
Is the report an inspection?
No. It is structured documentation of visible points.
Can I cancel?
After payment, the booked time is binding. Voluntary rescheduling may remain possible when operationally feasible.
How long is media stored?
Normally 30 days after the visit. Accounting documents follow legal retention periods.
Can a company book?
Yes. Companies use dedicated billing details and can have their UID checked.